Lisa: Wow! I've never stayed in a place this fancy before!
D: Welcome to the Hula-Hula hotel. How can I help you?
Mary: We'd like to check in. Our names are Lisa and Mary Lee. We have a reservation for a double room.
D: Let's see ... Yes, we have a suit for you on the third floor, room three-two-one, for five nights.
Mary: Great! Oh and my sister's luggage was lost. Please tell us if it's delivered to the hotel.
D: Of course. I'll need your passport, and please sign this guest card.
Mary: Ok. Here you are. Oh, and what is the checkout time?
D; Eleven A.M. And if you need any assistance, please see our concierge or call the front desk. Here are your keys.
D: Hello. What can I do for you?
Lisa: We just arrived at the hotel. Can you tell us what restaurants you have?
D: The Hula-Hula Restaurant is open now, there's also a complimentary breakfast buffet each morning.
Mary: Great! Can we have a wake-up call at eight tomorrow?
D: No problem. What's your room number?
Lisa: We're in room three-two-one.
D: OK. Be sure to try our gym on the second floor. There is also a business lounge on the third floor, with computers, copiers and fax machines.
Mary: How about a nice place to relax here?
D: The beach is just down the street. And out in back, we have a swimming pool, Jacuzzi and sauna.
Mary: Great! Now we have an excuse to shop, to buy swimming suits!
D: This is the front desk. How can I help you?
Lisa: We're having some problems in room three-two-one. Can you send someone up, right away?
D: Certainly. What seems to be the problem?
Lisa: Well, my sister spilled some juice on the bed sheets ...
D: Oh, dear! We'll send a maid up with fresh linen as soon as possible.
Lisa: Well, my sister tried to clean the sheets, but the water wouldn't stop. Now there's water everywhere ...
D: Oh, no! We'll send the janitor and the plumber, too!
Lisa: And then my sister slipped on the wet tile and hurt her toe.
D: Oh, we'll also send a doctor. (Lisa screams.) What's the matter?
Lisa: And send an electrician, as well. The lights just went out!
D: Hello. What can I do for you?
Lisa: We'd like to check out of our room. Here are the keys. It's room number three-two-one.
D: Did you take anything from the refrigerator?
Mary: Yes, we had two colas. We also ordered room service once.
D: Ok. Your five-night total comes to three hundred and ten dollars. Are you paying by cash or credit card?
Mary: Credit card. Here you are. Oh, and can you call an airport taxi for us?
D: I'll do that right away. (A moment later) Please sign on the dotted line.
Lisa: (To Mary) you bought so much, we can barely carry it all. I'm glad they lost my suitcases.
D: Oh, I almost forgot. Ms. Lee, someone dropped this off for you this morning.
Lisa: What? Hey, that's my luggage!